Privacy Policy

ShanavX Technologies ("ShanavX", "we", "us" or "our") respects your privacy. This policy explains what information we collect through our website, why we use it, and the choices available to you.

1. Information we collect

When you submit a business query or contact us, we may collect information such as:

• Your name and company name.
• Your email address and phone number.
• The service you are interested in.
• The message, requirement or other information you choose to provide.

2. How we use your information

We use information submitted through the website to:

• Review and respond to your enquiry.
• Understand your business requirements and discuss relevant ShanavX services.
• Maintain an internal record of enquiries and follow-up status.
• Protect, operate and improve our website and services.

3. How information is stored and processed

Website enquiries may be stored using third-party cloud and database providers used to operate ShanavX. We may also use business email services to notify our team when a new enquiry is submitted. These providers process information on our behalf subject to their own security and privacy practices.

4. Sharing of information

We do not sell your personal information. We may share information with service providers where reasonably necessary to host the website, store enquiries, provide email notifications, maintain security, or comply with applicable law.

5. Data retention

We retain enquiry information for as long as reasonably necessary to respond to you, maintain business records, meet legal obligations, resolve disputes, and protect our legitimate business interests. Information that is no longer required may be deleted or anonymised.

6. Security

We use reasonable technical and organisational measures intended to protect information submitted through the website. However, no internet transmission or storage system can be guaranteed to be completely secure.

7. Your choices and requests

You may contact us to ask about personal information you have submitted, or to request a correction or deletion where applicable. We may need to verify your request before acting on it.

8. Third-party links

Our website may link to third-party websites or services. ShanavX is not responsible for the privacy practices or content of those third parties.

9. Changes to this policy

We may update this Privacy Policy as our website, services or legal requirements change. The latest version will be published on this page with an updated date.

10. Contact us

For privacy questions or requests, email us at solutions@techsolutionx.com.